Terms of Service
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These Terms of Service (the "Terms") govern your access to and use of DancePay and any related websites, APIs, or services (collectively, the "Service"), operated by Norair Consulting Corp. ("we", "us", or "our"). By using the Service you agree to these Terms.
1. The Service
DancePay is a payment facilitation platform that enables ballroom dance competition organizers to collect entry fees and ticket payments online. DancePay uses Stripe Connect to route payments directly from payers to the organizer's connected Stripe account. DancePay does not hold funds, issue refunds unilaterally, or act as a merchant of record.
DancePay integrates with CompMngr (a third-party competition management program) to allow import and export of competitor and payment data. CompMngr is an independent product; we are not affiliated with its developers.
2. Eligibility
- You must be at least 18 years old and legally able to enter contracts in your jurisdiction.
- Organizers must be authorized to accept payments on behalf of the competition entity.
- You must provide accurate and complete registration information.
3. Organizer accounts and Stripe Connect
- To accept payments, you must connect a valid Stripe account. By doing so, you agree to Stripe's Connected Account Agreement and Stripe's Terms of Service.
- You are solely responsible for the legality of the fees you charge, your event's refund policy, and compliance with any applicable consumer protection laws.
- You must maintain the confidentiality of your account credentials.
- You are responsible for ensuring that only authorized personnel access your DancePay account.
4. Competitor and ticket-buyer payments
- Competitors and ticket buyers pay through DancePay's Stripe-powered checkout. Card details are handled entirely by Stripe and are never transmitted to DancePay or the organizer.
- A payment confirmation email will be sent to the payer upon successful payment.
- Refunds are issued at the organizer's discretion and must be initiated through DancePay or directly through the organizer's Stripe dashboard, subject to Stripe's refund processing rules.
5. Fees
DancePay's service fees are set out in the order form, quote, or agreement provided during onboarding ("Order"). Pricing is currently TBD; contact us for details. In addition to DancePay's fee, Stripe's standard payment processing fees apply and are charged directly by Stripe. All fees are non-refundable except as required by applicable law or as expressly stated in the Order.
6. Acceptable use
- Use the Service only for legitimate ballroom dance competition entry and ticket payments.
- Do not use the Service for unlawful transactions, money laundering, or any purpose that violates applicable law.
- Do not attempt to reverse-engineer, decompile, or circumvent the security of the Service.
- Do not impersonate another organizer or event, or misrepresent your competition.
- Do not upload data you are not authorized to process.
7. Data and privacy
We process personal information in accordance with our Privacy Policy. As an organizer, you are the data controller for competitor and spectator information collected through your events. You are responsible for obtaining any required consents and providing legally required notices to participants in your jurisdiction.
8. Intellectual property
- We and our licensors retain all rights to the Service and related materials.
- You retain ownership of competition data you upload or import.
- Feedback you provide is voluntary and may be used by us without obligation or compensation.
9. Third-party services
The Service integrates with Stripe and CompMngr. We are not responsible for the availability, accuracy, or terms of these third-party services. Your use of them is governed by their respective terms and policies.
10. Warranties and disclaimers
- The Service is provided on an "as is" and "as available" basis.
- To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
- We do not warrant that the Service will be uninterrupted, error-free, or free of security vulnerabilities.
11. Limitation of liability
To the fullest extent permitted by applicable law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenues, data, or goodwill. Except for payment obligations and indemnification, each party's aggregate liability under these Terms is limited to fees paid (or payable) to DancePay in the twelve (12) months preceding the claim. Some jurisdictions do not allow limitations of liability; in those jurisdictions our liability is limited to the maximum extent permitted by law.
12. Indemnification
You will indemnify, defend, and hold harmless Norair Consulting Corp. and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising out of (a) your use of the Service, (b) your breach of these Terms, (c) your event's fees, cancellation policies, or representations to competitors and spectators, or (d) your violation of applicable law.
13. Term and termination
- These Terms apply for the duration of your access to the Service.
- Either party may terminate for material breach if not cured within thirty (30) days of written notice.
- We may suspend or terminate your account immediately if we reasonably believe you are violating these Terms or applicable law, or if Stripe requires us to do so.
- Upon termination, your access to the Service ceases. Transaction records may be retained as required by law.
14. Governing law and disputes
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, excluding conflict-of-laws rules. Courts located in Vaughan, Ontario will have exclusive jurisdiction over disputes, and the parties consent to personal jurisdiction and venue in those courts.
15. Changes
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised Terms.
16. Contact
Questions about these Terms?
- Email: hello@dancepay.ca
- Company: Norair Consulting Corp.
- Location: Vaughan, Ontario, Canada